If you’ve been in a car accident, the last thing you want to worry about is transportation and repairs. That’s where a car accident recovery company in Chicago comes in. They offer towing, storage, and repair services so that you can focus on getting better. But with so many companies to choose from, how do you know which one is right for you? Here are ten questions to ask before hiring a car accident recovery company.
1.) How will you affect my insurance?
Your car accident recovery company in Chicago should never guarantee they’ll pay off your deductible and give you a rental car. If they do this, it’s illegal and could hurt both of your cases if the other driver decides to take legal action against you. Make sure that the company only offers storage, towing services, and vehicle repairs – not income reimbursement or rental cars. They may also ask for increased premiums after the accident has been settled, but this is what every insurance provider does.
2.) Can I pick up my car myself?
Some companies don’t allow customers to self-dispatch their own tow trucks; the only way to get their car is to call them first. If that’s your preference, make sure they offer that service.
3.) Will I be under the car accident company’s insurance?
Some car accident recovery company in Chicago will put you under their insurance after an accident instead of just offering services for their customers. Make sure to know what kind of protection and coverage you’ll have before signing any paperwork with them.
4.) Can I pick which repair shop will work on my car?
After a car accident, there may only be one or two shops in town capable of performing certain repairs. And they aren’t always convenient to get to – especially if you’re recovering from any injuries as well! Most reputable car accident recovery companies should be able to give you options but choose carefully because repairs won’t happen overnight.
5.) Do I have to use their storage lot when getting my car repaired?
Whether you’re waiting for repairs or just need some time away from the road, your car accident recovery company in Chicago should be able to set you up with a short-term or long-term parking space at either the company’s own storage lot or another facility.
6.) Are there any extra charges involved?
For most companies, basic services like towing are free of charge but anything beyond that is fair game. Make sure they don’t automatically double their fees if they’ve towed your vehicle more than once, for example. Have them explain all additional charges in detail before signing any paperwork with them! If you aren’t clear about anything after asking questions, walk away and report them to your insurance provider.
7.) Can I leave my car with you and pick it up later?
If a company lets its customers self-schedule their vehicles being towed, picked up, or stored, that’s a good sign. They’ll even let you pay the fees online without having to visit their shop in person! This is definitely a huge convenience for those recovering from accidents as well as people who just don’t want to deal with the process at all.
8.) How will this affect my personal liability?
The larger, more reputable companies have legal teams on hand who can help negotiate things like your damages and injury compensation. But if they say they’re going to take care of everything themselves, make sure it’s not to the detriment of your case.
9.) What forms of payment do you accept?
Make sure they’re willing to take any kind of credit card, debit card, or cash in order for you to secure services. Cash is preferred because it’s harder for companies to screw over customers when money exchanges hand directly in that form. But again, make sure there aren’t any additional charges associated with non-card payments like checks or online transfers.
10.) Do you have references I can call?
Don’t be afraid to ask around either! For peace of mind and convenience’s sake, make sure they offer recommendations from their previous customers instead of making you track them down yourself. Once you’ve done your due diligence and chosen the right car accident recovery company in Chicago, sign the contract and shop for insurance quotes so you can get back to your life after an accident!
A car accident recovery company in Chicago is a necessary part of the claims process, but it is important to do your research before selecting one. By asking these ten questions, you can be sure that you are making the best decision for yourself and your car. We hope this article has been helpful and that you feel more confident in choosing a company to help you through this difficult time. Have you had a positive or negative experience with a car accident recovery company? Let us know in the comments below.